Evolve II Service (May)
Learn:
Day 1: Understand how we hold our service team accountable and learn efficiencies to better manage your day.
Day 2: Take a deep-dive into the 4R Service Recovery process and understand key areas to pivot to additional products on inbound calls.
Audience:
Event Overview:
Agents and Service Team
Recommendation:
Though not strictly required, Evolve I is recommended prior to enrollment in Evolve II.
Instructors:
Dan
Brady
Class Resources
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May 26, 2026 12:00 PM
May 27, 2026 2:00 PM
America/New_York
Agents and Service Team
https://us02web.zoom.us/j/85862816127
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