Learn:
These live instructor-led sessions teach your team members proven sales, customer service, and marketing systems.
Day 1: Course overview, what it takes to buy,
FORM conversation, introduction to the Five Step Customer Experience, lead transition, and fact finding
Day 2: Coverage explanations, presenting, closing, onboarding, quote checklist, and daily schedule
Day 3: The 4R process, systematic note taking, getting referrals and reviews, next steps, and Q&A
Recommendation:
Download and print the hand out (linked in your registration confirmation email). Come prepared to take notes and interact with coaches during these live sessions.
Practice your skills by role playing within your office, and challenge yourself to implement at least one new learning each day in a live customer interaction.