Recordings
All classes that are recorded will be posted here.
Elevate - Sales Team Job Duties
May 28, 2026
Audience
Agents and Team Members
Learn
Sales success starts with clarity and focus. This class outlines the core responsibilities of a high-performing sales team, including activity expectations, follow-up habits, pipeline management, and collaboration with service staff. Learn how correctly defining the role leads to stronger results and better team alignment.
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Elevate - Customer Care Job Duties
May 21, 2026
Audience
Agents and Team Members
Learn
When everyone understands their role, the entire office operates better. This session clarifies the key responsibilities of customer care team members, how their work supports retention and client satisfaction, and how to structure daily priorities for maximum impact.
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Elevate - Total Accountability
May 7, 2026
Audience
Agents and Team Members
Learn
Accountability doesn’t happen by accident — it’s built through clear expectations, consistent follow-up, and a culture where everyone owns the outcome. In this class, we’ll explore practical ways to establish accountability across your team, from setting measurable goals to reinforcing standards and tracking performance. Learn how strong accountability creates clarity, strengthens trust, and drives better results throughout the office.
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Elevate - Systems for an Efficient Office
April 30, 2026
Audience
Agents and Team Members
Learn
In this session, we’ll break down the key processes that keep work organized, communication clear, and teams operating at a high level. From task management and documentation to daily routines and accountability, you’ll learn how the right systems reduce stress, increase productivity, and create a smoother experience for both your team and your customers.
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Elevate - Utilizing the Quote and Onboarding Checklist
February 9, 2026
Audience
Agents and Team Members
Learn
We will go through the use of our checklist step-by-step. Learning how to properly use the checklist will increase production, reduce post-sale service, and increase overall office efficiency.
Watch nowWatch now
Elevate - Sales Team Job Duties
May 28, 2026
Audience
Agents and Team Members
Learn
Sales success starts with clarity and focus. This class outlines the core responsibilities of a high-performing sales team, including activity expectations, follow-up habits, pipeline management, and collaboration with service staff. Learn how correctly defining the role leads to stronger results and better team alignment.
Elevate - Customer Care Job Duties
May 21, 2026
Audience
Agents and Team Members
Learn
When everyone understands their role, the entire office operates better. This session clarifies the key responsibilities of customer care team members, how their work supports retention and client satisfaction, and how to structure daily priorities for maximum impact.
Elevate - Total Accountability
May 7, 2026
Audience
Agents and Team Members
Learn
Accountability doesn’t happen by accident — it’s built through clear expectations, consistent follow-up, and a culture where everyone owns the outcome. In this class, we’ll explore practical ways to establish accountability across your team, from setting measurable goals to reinforcing standards and tracking performance. Learn how strong accountability creates clarity, strengthens trust, and drives better results throughout the office.
Elevate - Systems for an Efficient Office
April 30, 2026
Audience
Agents and Team Members
Learn
In this session, we’ll break down the key processes that keep work organized, communication clear, and teams operating at a high level. From task management and documentation to daily routines and accountability, you’ll learn how the right systems reduce stress, increase productivity, and create a smoother experience for both your team and your customers.
Elevate - Utilizing the Quote and Onboarding Checklist
February 9, 2026
Audience
Agents and Team Members
Learn
We will go through the use of our checklist step-by-step. Learning how to properly use the checklist will increase production, reduce post-sale service, and increase overall office efficiency.
Trophy Club
ELITE
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TCC Representative
Trophy Club Consulting
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